When it quits in the middle of a heat wave you do not want a three hour window that turns into six. You want somebody who answers the phone and turns up.
There are only so many reasons a system stops making cold air, and I work through them in order rather than guessing at the expensive one first.
A sealed system does not use refrigerant. If it is low, it leaked, and the leak is the actual fault. I will find it and tell you what it takes to fix it. Topping a system up every summer and saying nothing is how some people make a living, and it is not how I want to.
Plenty of the older houses here, particularly the century homes in Old North and parts of Old South, were built for radiators and have no ducting to put cold air through. That does not mean you cannot have air conditioning. A ductless system puts a small head in the rooms that actually matter and leaves the plaster alone. I will tell you where the heads want to go and what the line runs would look like before you commit to anything.
If your outdoor unit still runs on the old R22 refrigerant, that changes the maths. It is no longer produced, what is left is expensive, and a big leak on an R22 system is usually the end of the road. I will tell you plainly when you have reached that point instead of quietly charging you for gas that will be gone again by August.
“Mozee thoroughly inspected for gas leaks upon completion. Mozee says, no bubble, no trouble.”
Dane Howard, Google review
That is the week everyone rings at once, so I will not pretend it is always same day. What I will do is tell you honestly when I can be there rather than booking you in and going quiet.
No. Switch it off and let it thaw, and ring me. Running an iced system pulls liquid back to the compressor and that turns a small repair into a new outdoor unit.
Yes, with a ductless system. It suits the older London houses that were built for radiators. I will tell you what it would take in your particular house before you spend anything.
Often yes. Capacitors and contactors are small money. Where it stops being worth it is a significant refrigerant leak on an older R22 system, and I will say so rather than string it along.
London and the surrounding area. Just outside it? Ring anyway and I will tell you straight whether I can get to you.
Installation, repairs and service on all of it, tested before I leave.